Phone charger rental questions, answered

No. You rent a power bank, not a locker. The station releases a charged power bank through the app, you plug in your own phone, and both stay with you.

That means you can still answer a call, reply to the group chat, or pay the tab while you charge. Venue staff never take your phone, handle cash, or process returns.

$2 for every 30 minutes, capped at $12 in a 24-hour day. A quick top-up costs a couple of dollars, and even a power bank kept overnight stops at the daily cap.

When the rental starts, a $20 hold is placed on your card. It is released when the power bank is returned. If the power bank is not returned within 48 hours, the $20 is charged. The price is set by Juiceboxx and is the same at every venue.

Yes. Any Juiceboxx station accepts a return, wherever you rented. Rent where your evening starts and return where it ends. The return guide covers the details.

It helps to pick your return station at the start of the night, while the map is open and your battery is not the thing you are worried about.

Just your phone with the Juiceboxx app installed. The power bank has built-in cables.

If your phone has a thick case or a port full of pocket lint, the plug may not seat properly. The compatibility guide shows how to check your port, and the app guide walks through the scan for first-time renters.

Stations refill as renters bring power banks back, so availability moves with the crowd. A busy evening can draw a station down, and a quiet afternoon fills it back up.

Check the app before you set out, and remember that stations sit inside venues with their own opening hours.

The rental follows the power bank, not the venue. Change venues, lose your ride, or head across town, and nothing changes as long as the power bank goes back to a station.

The clock keeps running while the power bank is out, so knowing where the nearest return point is keeps a short rental short.